Support Coordination

At Oyster Care, we understand that finding the right support goes beyond just receiving services. It’s about creating a feeling of comfort and security, even when you’re away from your familiar surroundings.

Looking For Support

We offer tailored NDIS disability support designed specifically for YOU. More that just services, it’s a feeling of belonging.

Be a partner

Oyster Care Foundation is a leading Disability Support Provider, working collaboratively with individuals and communities raising disability awareness in regional NSW.

Job Opportunities

Don’t just find a job. Discover your calling and what it takes to change lives for the better

What is NDIS Support Coordination?

The NDIS is a fantastic program that provides much-needed support for Australians with disabilities. But navigating its complexities can be overwhelming. That’s where Oyster Care steps in.

Get personalised support from our support coordinators who will find the right support needs for you.

We’ll help you bring your plan to life based upon what’s best for you – not anyone else.

Our specialist Support Coordinators draw on many years of experience in the disability and finance sectors to tailor their services to your individual needs.

We give you access to the country’s widest range of service providersso you have informed choice and control over who delivers your services.

Comprehensive support services tailored to your needs

We use our extensive industry knowledge and our broad network of highly rated providers to assist you maximise your support when it comes to coordinating disability support providers.

The Oyster Care Adventures

Plan Management

Support Coordination

Kids Services

Social & Community Participation

Allied Health

Support Employment

Cultural Activities

How does Support Coordinator work

Our team of highly trained and experienced Support Coordinators is passionate about achieving the best outcomes for each individual. They leverage their extensive industry knowledge and a network of trusted providers to ensure you receive the most effective support possible. With Oyster Care, you’re not just getting a service, you’re gaining a partner on your journey towards a fulfilling and empowered life.

How we do it?

Oyster Care’s expert Support Coordinators become your trusted guides on the NDIS journey. We understand the complexities of navigating the system, and we’re here to simplify the process. Our focus is on empowering you, respecting your choices, and securing the support services that unlock your full potential.

Maximising your NDIS Plan

Let Oyster Care be your partner in maximising your NDIS plan and achieving a life of independence and fulfillment.

What makes Oyster Care the best choice for you?

Always Speak to a Real Person

Whether it’s providing in-home aged and dementia care, or disability support, we’re a caring network of real people, taking the time to listen.

Specialists in Support For High Needs

Each of our Support Workers and every member of our clinical team has been carefully selected to give you confidence.

Younger Onset Dementia Specialists

Personalised dementia support that promotes independence, helping you stay in your own home, where memory and recall is strongest.

Passionate Support Coordinators

The NDIS is a federal government scheme that delivers disability support to Australians. It’s a great scheme but there’s no doubt that it can be difficult.

Art Music and Pet Theraphy

A powerful mix of psychology and creativity, creative therapies help improve physical, mental and emotional wellbeing, offering new ways to connect.

We Carter to 40+ Language

our Support Workers speak 40 languages combined, so there is a good chance we speak yours too. Don’t see your language on the list?

Support Coordination Made Easy for You

What Support Coordination at Oyster Care Looks Like

Navigating the NDIS: We’ll simplify the NDIS process, explaining your plan and how to use your funding effectively.

Personalised Support: We’ll work closely with you to understand your goals, needs, and aspirations, creating a tailored support plan just for you.

Building Your Support Network: We’ll help you connect with community groups, social activities, and other resources that can enhance your well-being and social inclusion.

Support Coordination Made Easy for You

What Support Coordination at Oyster Care Looks Like

Navigating the NDIS: We’ll simplify the NDIS process, explaining your plan and how to use your funding effectively.

Personalised Support: We’ll work closely with you to understand your goals, needs, and aspirations, creating a tailored support plan just for you.

Building Your Support Network: We’ll help you connect with community groups, social activities, and other resources that can enhance your well-being and social inclusion.

Talk to one of our specialist today.

Our dedicated team is here to provide personalised support tailored to your unique needs and goals.

Our Frequently Asked Questions

At Oyster Care, we’re dedicated to empowering individuals with disabilities to live fulfilling and independent lives. We achieve this by providing a comprehensive range of services, including NDIS support coordination and personal care.

What is Support Coordination?

Support Coordination is a crucial part of the NDIS that helps you get the most out of your plan. A Support Coordinator works with you to understand your goals, connect you with the right supports and services, and help you navigate the NDIS system. Think of them as your personal NDIS guide.

What does a Support Coordinator do?

A Support Coordinator can help you with a range of tasks, including:

Understanding your NDIS plan: Explaining your plan and how you can use your funding.
Identifying your goals: Helping you define what you want to achieve with your NDIS supports.
Finding service providers: Connecting you with suitable providers who can deliver the supports you need.
Negotiating service agreements: Helping you understand and agree on the terms of service with providers.
Building your support network: Connecting you with community groups, social activities, and other relevant supports.
Monitoring your plan: Tracking your spending and ensuring your supports are meeting your needs.
Preparing for plan reviews: Helping you gather information and prepare for your NDIS plan reviews.
Advocating for you: Supporting you to express your needs and rights.

Who needs a Support Coordinator?

Support Coordination is beneficial for many NDIS participants, especially those who:

Are new to the NDIS and feel overwhelmed by the process.
Have complex needs and require assistance coordinating multiple supports.
Want to build their independence and manage their own plan effectively.
Need help connecting with service providers and community resources.
Prefer to have someone advocate for them and navigate the NDIS on their behalf.

How much does Support Coordination cost?

The cost of Support Coordination is included in your NDIS plan. You don’t need to pay your Support Coordinator directly. The NDIA will allocate funding for Support Coordination within your overall NDIS budget.

How do I choose a Support Coordinator?

Choosing the right Support Coordinator is essential. Consider the following factors:

Experience and knowledge: Look for a Support Coordinator with a strong understanding of the NDIS and experience working with people with similar needs to yours.
Communication style: Choose a Support Coordinator who communicates clearly and effectively and is responsive to your questions and concerns.
Personal connection: It’s important to feel comfortable with your Support Coordinator and trust that they have your best interests at heart.
Local knowledge: A Support Coordinator with local knowledge can help you connect with relevant services and resources in your area.
Availability: Ensure the Support Coordinator has the capacity to meet your needs and provide timely support.

How do I access Support Coordination?

You can request Support Coordination funding during your NDIS plan development or review. Discuss your needs with your NDIS planner or local area coordinator, and they can help you determine the appropriate level of funding.

Can I change Support Coordinators if I'm not happy with my current one?

Yes, you have the right to change Support Coordinators if you’re not satisfied with the service you’re receiving. You can discuss your concerns with your current Support Coordinator or contact the NDIS for assistance.

How do I get started with Support Coordination with Oyster Hub?

Ready to experience the benefits of Support Coordination? Contact us today for a free consultation. We’ll discuss your needs, answer your questions, and explain how we can help you achieve your goals. We look forward to supporting you on your NDIS journey.